Amy Marshall


Amy Marshall, Co-Owner of Management Business Solutions (MBS), is the driving force behind the company’s extraordinary success in staffing and recruitment, bringing 15 years of unwavering dedication and strategic leadership to the forefront. Amy’s passion and commitment led to a fast-track ascent within the company, culminating in her appointment as Co-Owner in 2014. In the span of 15 years, she has not only witnessed but actively shaped MBS’s evolution into a trailblazing force within the industry.

 In her role as Co-Owner and Managing Partner, Amy has played a pivotal role in propelling MBS toward unparalleled growth and distinction. Amy focuses on designing diversity recruitment initiatives, implementing workforce pipeline development plans and setting priorities internally to meet the needs of our clients. Her recruitment and placement experience spans the State of Michigan, regionally, and nationally – in industries such as healthcare, manufacturing, engineering, construction, government, and nonprofits, and ranging from office administration to executive positions.   

Her leadership is characterized by a unique blend of strategic foresight and operational prowess, instrumental in sculpting MBS into an industry innovator. Under her guidance, MBS has cultivated a culture of collaboration and modernization, consistently exceeding client expectations.

Amy’s commitment to understanding the nuanced needs of both clients and candidates has become the cornerstone of MBS’s ability to craft tailored solutions that transcend conventional practices. This commitment positions MBS as a trusted partner in the pursuit of talent excellence, solidifying the company’s reputation as a trailblazer in staffing and recruitment.

In 2020, Amy led the integration of MBS Services with the establishment of CROSSROADS Career Consulting. This visionary move, under Amy’s dynamic leadership, revolutionized our approach to assist job seekers in navigating the ever-evolving professional landscape. CROSSROADS, a testament to Amy’s unwavering commitment, transcends traditional career guidance by delivering candidate-centered solutions. It goes beyond helping individuals find the next step in their careers; it’s about empowering them to overcome internal and external barriers to employment and advancement.

Amy’s hands-on approach is the driving force behind the personalized engagement she brings to every collaboration. Her dedication to understanding the unique needs of each individual ensures that CROSSROADS provides more than just a service—it offers a tailored experience. Whether strategizing a career transition or providing targeted guidance for advancement, Amy’s expertise and personalized touch shine through, establishing CROSSROADS as a trusted partner for those seeking transformative career solutions. In addition to candidate services, CROSSROADS offers clients a diverse range of workshops and seminars where Amy has spoken on several topics including Servant Leadership, Navigating Virtual Internships, Building a Diverse Talent Pipeline, and more.  

Beyond her pivotal role at MBS, Amy Marshall is a respected figure in the staffing and recruitment domain. Her insightful contributions to industry forums and publications showcase her expertise, guiding MBS and the industry toward progressive strategies and future-oriented approaches.

Amy’s unwavering dedication to fostering meaningful connections and delivering exceptional value underscores her impact as Co-Owner and Managing Partner of MBS. Her visionary approach, coupled with 15 years of industry experience, continues to propel the company forward, securing its position as an innovative leader in the ever-evolving landscape of staffing and recruitment.

Amy’s legacy extends beyond professional accomplishments. Actively involved in the Grand Rapids community, she serves on various boards and committees, showcasing her commitment to workforce and community development. Her contributions have earned well-deserved recognition, including the prestigious “40 Under 40” and “50 Most Influential Women in West Michigan” awards through the Grand Rapids Business Journal. Amy’s enduring commitment to the industry and community cements her status as a true leader and influencer in the field.