Outplacement Services and Business Workshops

Outplacement Services for Individual or Groups:

Discover tailored outplacement solutions at CROSSROADS, designed to empower your workforce post-reduction in force or reorganization. Our personalized approach ensures each employee receives dedicated guidance, fostering their journey to success with newfound confidence. From entry-level to executive, we cater to diverse employee needs, providing comprehensive support across all levels.

Business Workshops: 

Are you in search of a skilled presenter for your staff or program participants? Take a moment to explore the diverse workshops and seminars listed below and find the perfect match for your organization. Our team of HR experts is eager to engage with your team, whether in-person or virtually, covering a range of topics. Every seminar or workshop can be tailored to meet your specific preferences and requirements.

Our 4 Step Process:

1st step: Submit your interest in the fillable form below or call / text 616-456-5627

2nd step: Complete CROSSROADS needs assessment

3rd step: A complimentary call with an Career Consultant to discuss what service fits you

4th step: Start your CROSSROADS service

Workshops and Seminars

Resume/Cover Letter/Interview Workshop
90 Minute session

  • How to Create a Resume and Cover Letter from Scratch
  • Develop 30-second Elevator Speech and Career Objective
  • Identify Transferable Skills to get the Job
  • Identify References to Utilize for Job Search
  • Do and Don’ts of using Social Media in a Job Search
  • Interviewing 101 Training
  • Mock Interviews / Role-Playing

Internship Creation or Augmentation Workshop
90 Minute session

  • Define Strategy Development to Implement an Internship
  • Provide Timeline and Templates to get you started ASAP
  • Job Description Creation and Identify where to Post your Job.
  • Provide local Contacts to get Additional Resources to be Successful

Hiring Professionals: Tips to Improve your Interview Process Presentation
60 Minute Session

  • Identify your Pain Points
  • Revisit your Job Description
  • Define Candidate Experience vs. Candidate Engagement
  • Discuss Ways to Help your Brand in the Hiring Process
  • Tips to Improving your Candidate Experience
  • Recognize Ways to Reduce Time to Hire
  • Discover Ways to Activate your Internal Employees for Candidate Referrals

Other Topics Include:
60 / 90 Minute Session

  • Virtual Internship Tips for Students and Employers
  • Employment Outlook for Target Industry 
  • Employer Internship Training
  • Diversity in the Workplace
  • Rethink Hiring Strategies to Fill the Talent Pipeline
  • Finding Your Workplace Mentor
  • Board Development and Diversity Recruitment
  • Women Entrepreneurship
  • Minority-Owned Business Success

Connect With Us

    Name *

    Business / Organization *

    Email *

    Phone *

    Best Time to Reach You *

    We would be most interested in:

    Succession planning: Making your hire count presentation

    • Outline and Implement Transition Plan
    • Succession Planning Statistics
    • Challenges & Benefits in the Succession Planning Process
    • Factoring Diversity into Decision making
    • Psychology behind a Succession Plan
    • Making your Hire Count with Pipeline Development
    • Cost Breakdown and Benefits
    • Do’s and Don’ts/ Best Practices

    My Road to Success Through Servant Leadership: Amy Marshall
    60 Minute Session

    • Starting Servant Leadership in College Involvement
    • Career Progression Defined
    • Tips to get your Foot in the Door
    • Servant Leadership Described
    • Top Qualities of a Servant Leader
    • Community Involvement – Where to begin?
    • Board of Directors’ Organizational Chart
    • Benefits of Joining a Board of Directors

    An Immigrant story: A Road to Success in the U.S. Floriza Genautis
    60 Minute Session

    • From the beginning – Growing up in the Philippines
    • Culture & Customs Similarities and Differences
    • The arrival to the U.S. and moving between states
    • Professional Career Break with Trials and Tribulations
    • Entrepreneurship do’s and don’ts – Lessons Learned
    • What being Successful Means to You and Others Around You

    Create Your Customized Workshop/Presentation 60 Minute Session

    • Select any topic to create your own workshop/presentation and We will identify a guru that best fits the topic


    “Since 2011, I have partnered with Amy on internships in my role as Internship Manager at Davenport University. Dozens of events, and hundreds of emails and questions later, I can honestly say that she is my “Go To” employer to feature on internship success. She has shared tools she and her interns created and is always at the ready to talk to employers building new intern programs. Whenever she is not available to tell her story, I am able to tell mine – now that I have used her program to manage my own interns for the past 4 years! With Amy’s support of Davenport and other partner colleges, I believe our region is especially strong in talent development.”

    – Brandi Melkild | Davenport University
    Service: Internship Creation & Augmentation Workshop


    “Our Community’s Children (OCC) is a public/private partnership between the City of Grand Rapids, Grand Rapids Public Schools, and community partners. For the last 10 years, we’ve leaned on MBS to facilitate a resume/cover letter/interview workshop to hundreds of our 15- to 25-year-old students enrolled in our Leadership and Employment, Achievement and Direction program. Amy comes with not only a wealth of experience in an ever-changing employment market, but she also provides a level of one-on-one assistance that gives our youth the confidence they need for meaningful employment. We highly recommend CROSSROADS to any person or organization that needs this type of professional development.”

    – Shannon Harris | Our Community’s Children (OCC)

    Service: Resume/Cover Letter/Interview Workshop


    “Amy Marshall has been an incredible asset to Aquinas and the West Michigan Internship Initiative. We have asked Amy on several occasions to present, both in person and virtually, to employers within to strengthen their existing internship program or start anew. Her conversational and professional tone is both instructive and engaging and most participants in our workshops point to her portion as the most valuable takeaway. Additionally, Amy’s insider perspective is instrumental in communicating with students her skills in public speaking and on Zoom set students at ease while stressing the importance of maintaining a polished presence.”

    – Brigid Avery | Aquinas College

    Service: Internship Creation & Augmentation Workshop

    We offer a free 15-minute complimentary call to discuss how we can best serve you.
    Give us a call at 616-456-5627 to help make the right turn at your career ‘Crossroad’.